Terms & Conditions — Allyours Jewels
1. Introduction
Welcome to Allyours Jewels, also referred to as "we," "us," or "our". These Terms & Conditions govern your use of our online store for buying lab-grown and natural diamond jewelry. By using our website, you agree to these terms, along with our Privacy Policy, Return & Refund Policy, and Shipping Policy.
2. Definitions & Eligibility
- You refers to the buyer or user accessing our site.
- Minor Notice: This service is intended for users aged 18 or above. By placing an order, you confirm that you meet this age requirement.
3. Products & Descriptions
We commit to delivering jewelry items accurately depicted with high-quality images and detailed descriptions. For transparency, especially in India, we display the country of origin for each product
4. Ordering, Pricing & Payment
- Pricing: All prices are inclusive of applicable taxes and fees. We reserve the right to modify pricing before you place your order, but once confirmed, prices are locked in.
- Payment Methods: We accept verified credit/debit cards, bank transfers, and other secure methods.
- Electronic Transactions: All orders placed online are legally binding and enforceable, in alignment with the IT Act, 2000 (India) and U.S. electronic contract laws.
5. Shipping, Delivery & Returns
Shipping & Delivery: We’ll ship your order via trusted carriers and provide tracking details. Schedule expectations will be clearly communicated.
Returns & Refunds:
Grounded in Indian Consumer Protection (E-Commerce) Rules, 2020, and U.S. consumer rights, buyers can return defective, damaged, or misrepresented items within the specified return window.
Refunds are processed promptly—within 14 days in India as per best practices.
Refunds will be made via the original payment method.
6. Intellectual Property
All content—including designs, logos, product images, text—is solely owned by Allyours Jewels. Unauthorized use or reproduction is prohibited.
7. Data Privacy & Protection
- We collect personal data (e.g., name, contact, payment information) only to process your orders.
- We comply with India’s IT Act, 2000 and Digital Personal Data Protection Act, 2023 and U.S. data protection frameworks.
- A detailed Privacy Policy outlines how we collect, use, store, and protect your information.
8. Limitation of Liability
To the fullest extent permitted by law, Allyours Jewels is not liable for indirect, incidental, or consequential damages. Our liability is strictly limited to the refunded purchase amount.
9. Dispute Resolution & Governing Law
- India: Disputes are subject to the jurisdiction of Indian consumer courts and the Consumer Protection Act, 2019, which includes mediation and district-level redress options.
- U.S.: Disputes will follow applicable state laws where the purchase was made.
- Important Note on Fair Terms: Terms like exclusive arbitration or unfair limitations may be unenforceable under Indian law.
10. Third-Party Links
Our site may contain links to third-party websites. These are for your convenience only—we have no control over their content or practices and aren’t responsible for them.
11. Amendments
We may update these Terms & Conditions unilaterally. Any significant changes will be highlighted and notified to you. Continued use of our site post-changes implies acceptance.
12. Grievance Officer (India-specific)
In compliance with Consumer Protection (E-Commerce) Rules, 2020, we have appointed a designated grievance officer whose contact information is available on our website. We acknowledge complaints within 48 hours and aim to resolve them within one month.
